Are your products ethically sourced?
All the factories we use to produce our garments are overseen by in-house German quality control officers to ensure all ethical guidelines are met with our production.
What are your products made of?
All of the pieces are either made from 100% organic cotton or 50% Organic cotton 50% recycled P.E.T. The Ink used in these prints are all 100% toxic free water based inks. All of your prints are very durable and are produced in our London-based screen printing facilities.
What are you doing to give back?
Our Training Currency programme helps young people into employment by offering free retail training in our retail stores. Find out more here.
How do I get involved?
To get involved in our practical workshops find out more here.
What are some of the messages behind your designs?
All the graphics were designed in order to provoke discussion about different aspect of climate-change. If you want to read more about our amazing list of artists that helped with these illustrations please click here.
Is there a minimum spend?
There is no minimum order value in the Clime-it Brothers shop.
Which payment methods are available to me?
Payment by credit/debit card
Payment via Paypal
How can I return items?
If you are not completely satisfied with your purchase, or you require an exchange in size/colour, simply return the item(s) to us at Clime-it Brothers Unit 60 Stables Market NW1 8AH with their original tags still intact and packaging within 14 days of receipt (21 days for International customers). Please find out more information in our Delivery and Returns section here.
How can I contact Clime-it Brothers online shop?
If you have any questions relating specifically to the Clime-it Brothers online shop, please contact us at the following addresses:
Postal address: Clime-it Brothers Unit 60 Stables Market NW1 8AH
We look forward to hearing from you! If you have any questions, comments, suggestions or feedback, please e-mail us at the above address.
Can I change my order's delivery address?
Changes to the delivery address can only be made before the order is paid for and/or shipped. If you have any questions about address changes, please e-mail our Customer Service team at firstname.lastname@example.org
When can I expect my order to be delivered?
The delivery time is approximately 3-5 working days for UK orders. We will inform you as soon as your order has been dispatched. Please find out more information in our Delivery and Returns section here.
Which service provider will be used to ship my order?
Your order will be shipped with Royal Mail.
What should I do if my order is incomplete or if I have received an incorrect item?
If an item listed on the delivery slip does not appear in the parcel or you have received an incorrect item, please e-mail our Customer Service team immediately at email@example.com.