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T&C

General
These conditions apply to use of this website and are the terms and conditions on which we will supply any of the products to you and by proceeding further and/or placing an order for good from Clime-it Brothers you are deemed to have understood and accepted these terms.

Changes

From time to time we may change these conditions. Changes will apply to any subsequent orders received. It is your responsibility to check regularly to see if any changes have been made to these conditions. We reserve the right to modify or withdraw this website at any time without liability to you. 

Errors, Inaccuracies, and Omissions
Occasionally there may be information on our sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. we reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the sites is inaccurate at any time without prior notice (including after you have submitted your order).

Queries

Contact us if you have any questions relating to these conditions or ordering the Products generally by using the contact us page.

Placing an Order

You must not purchase products from this website if you are under the age of 16 years old.
All orders are subject to acceptance by us and are subject to availability. After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us and we will confirm such acceptance by dispatching you an email that confirms that the product has been dispatched (the “Dispatch Notice”).

The contract between us will only be formed when we send you the Dispatch Notice.

You may cancel a contract and obtain a refund any time within 14 days after receipt of products by notifying us in writing and returning the products to us.

Payment Methods
There are easy and flexible ways for You to pay for Your Order. We accept:
– MasterCard and Visa credit cards
– Maestro, Delta, Solo or Electron debit cards
– American Express charge cards
– PayPal
Simply complete the details when prompted to do so in the checkout section of this Website.
You confirm that the card or PayPal account being used is yours.

Lost Parcels
We will begin our missing parcels procedure if your order fails to arrive within 10 days (UK only) and 20 days (International) of despatch and you notify us in writing. We will investigate your claim and if we are satisfied that the non-arrival of the Product(s) was attributable to us then a refund will be credited to the credit/debit card which was used to place the order. Please note that we may refuse to make future deliveries to addresses that are considered to be insecure. In this event you will be contacted by our service team and asked to provide an alternative delivery location for future orders.

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